PRIVACY POLICY

1. Introduction

This Privacy Policy describes the manner in which GB FUTURE LLC, a business that operates under the name vitalworlds (vitalworlds, we, us, or our), gathers, utilises, and discloses your personal data when you visit or shop on our website vitalworlds.com or otherwise use our services.

For the purposes of this Privacy Policy, “you” and “your” means you as the user of the services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using or accessing our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with these practices, you must stop using the Services.

2. Changes to This Privacy Policy

This Privacy Policy may be revised from time to time to respond to changes in our operations, laws, or regulations. Where updates are significant in the way we process personal information, we will update the “Last updated” date and, where applicable law requires it, notify you via our website or by email.

3. How We Collect and Use Your Personal Information

We collect and use personal information to operate and improve our Services, including processing orders and subscription renewals, delivering transactional and account-related information, preventing fraud and unauthorised usage, providing customer support, marketing where permitted, and meeting regulatory requirements.

These activities are conducted for legitimate business and operational purposes necessary to provide our products and services.

3.1 What Personal Information We Collect

The personal data we may collect includes your name, contact information, billing and shipping address, purchase and subscription history, encrypted account credentials, device and browsing history collected through cookies, and messages that you send to us.

All payment procedures are completed through secure third-party processors. We do not store complete credit-card numbers in our databases.

4. Cookies

Like many websites, we use cookies on our Site. For specific information about cookies used in connection with Shopify-powered stores, see Shopify’s cookie policy.

We use cookies to power and improve our Site and Services, including remembering your actions and preferences, running analytics, and better understanding user interaction with the Services.

We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept cookies by default, but you can choose to remove or reject cookies through your browser controls. Removing or blocking cookies may negatively impact your user experience and may cause certain features or functionality to work incorrectly or no longer be available.

5. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With vendors or third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping.
• With business and marketing partners to provide services and advertise to you. These partners will use your information in accordance with their own privacy notices.
• When you direct, request, or consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
• With our affiliates or within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, respond to subpoenas, search warrants, and similar requests, enforce our terms of service, and protect or defend the Services, our rights, and the rights of users or others.

6. Children’s Data

We only provide our Services to persons aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that such information has been collected unintentionally, we will delete it as quickly as reasonably possible. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request deletion.

7. Security and Retention of Your Information

We take commercially reasonable administrative, technical, and physical measures to protect personal information against unauthorised access, disclosure, or misuse.

Personal information will not be retained longer than necessary to achieve the purposes described in this Policy, comply with legal requirements, resolve disputes, and enforce agreements.

8. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

Right to Access / Know: You may request access to personal information that we hold about you, including details about how we use and share your information.

Right to Delete: You may request that we delete personal information we maintain about you.

Right to Correct: You may request that we correct inaccurate personal information we maintain about you.

Right of Portability: You may request a copy of the personal information we hold about you and ask that we transfer it to a third party, where applicable.

Right to Opt Out of Sale or Sharing for Targeted Advertising: You may direct us not to “sell” or “share” your personal information for cross-context behavioural advertising.

To exercise any of these rights, please contact us using the details provided below. We will not discriminate against you for exercising these rights.

9. U.S. State-Specific Rights

Residents of certain U.S. states, including California, Virginia, Colorado, and other states with applicable privacy laws, may have additional rights under privacy law, including the right to restrict the use of sensitive personal data or opt out of targeted advertising.

We will comply with such rights where legally required.

10. International Transfers

Personal data may be processed and stored in the United States and may also be processed by service providers operating under applicable data protection rules.

11. Complaints

If you have complaints about how we process your personal information, please contact us using the details below.

If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

12. Contact Information

Email: support@vitalworlds.com